Frequently asked questions

Q: Are you a factory or trading company?

A：We are a professional consumables manufacturer and exporter with over 21 years of export manufacturing experience.

A：We are a professional consumables manufacturer and exporter with over 21 years of export manufacturing experience.

Q：How the product pricing and how to consult prices?

A:We pricing the products according to the customers' choice on materials,printing,bar code,binding and other process flow and so on.And you can inquiry by TM,skype or send e-mail to us.

A:We pricing the products according to the customers' choice on materials,printing,bar code,binding and other process flow and so on.And you can inquiry by TM,skype or send e-mail to us.

Q：How long does the products normally delivery?

A:The ordinary order usually need 7-10 days.If you are the urgent order,we can delivery about 4 days.

A:The ordinary order usually need 7-10 days.If you are the urgent order,we can delivery about 4 days.

Q：If the products have some quality problem,how will you deal with it?

A:If the quality problem of products caused by us, we will provide a replacement service.

A:If the quality problem of products caused by us, we will provide a replacement service.

Q：Could you provide samples for test?

A:Yes, we provide free samples for customers,but customer should bear the freight charges.

A:Yes, we provide free samples for customers,but customer should bear the freight charges.

Q: Can you do OEM?

A: Yes, OEM is available. Also，we support free desgin according to your requirements.

A: Yes, OEM is available. Also，we support free desgin according to your requirements.

Q：How to make payment?

A:T/T,L/C&Western Union is our preferred payment method,but we also accept most other convenient methods of payment.

A:T/T,L/C&Western Union is our preferred payment method,but we also accept most other convenient methods of payment.